Effective Date: June 10, 2026

Terms and Conditions for Mile Zero Exteriors

Welcome to Mile Zero Exteriors. These Terms and Conditions ("Terms") govern your access to and use of our website and services. By accessing our website, creating an account, requesting a quote, booking a consultation, or using our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

About Us

Mile Zero Exteriors is an exterior cleaning company based in Dawson Creek, British Columbia, Canada, providing services including pressure washing, soft washing, and related exterior cleaning services.

Website Use

You agree to use our website only for lawful purposes and in a manner that does not interfere with the operation of the website or the experience of other users.

You may not:

• Use the website for fraudulent or unlawful activities.

• Attempt to gain unauthorized access to any part of the website or its systems.

• Upload or transmit malicious software, viruses, or harmful code.

• Interfere with the security or functionality of the website.

We reserve the right to restrict or terminate access to the website for users who violate these Terms.

Customer Accounts

Certain features of our website may require you to create an account.

You agree to:

• Provide accurate and complete information.

• Keep your login credentials confidential.

• Notify us promptly of any unauthorized use of your account.

• Be responsible for all activities occurring under your account.

We reserve the right to suspend or terminate accounts containing false, misleading, or incomplete information.

Quotes and Estimates

All quotes and estimates provided by Mile Zero Exteriors are based on information available at the time of assessment.

Quotes may be revised if:

• Additional work is required.

• Property conditions differ from those originally disclosed.

• Access limitations affect the scope of work.

• Additional services are requested.

Unless otherwise stated, quotes are valid for 30 days from the date issued.

Booking and Scheduling

Appointments are subject to availability.

We reserve the right to reschedule services due to:

• Weather conditions

• Safety concerns

• Equipment failure

• Access restrictions

• Other circumstances beyond our reasonable control

We will make reasonable efforts to provide advance notice whenever possible.

Customer Responsibilities

Customers are responsible for:

• Providing accurate property information.

• Ensuring safe access to service areas.

• Securing pets during service appointments.

• Removing obstacles, personal belongings, and fragile items from work areas or having prior discussions about what crews will need to do prior to performing the service if you are unable to do so.

• Providing access to water and utilities when required for service delivery.

Failure to provide reasonable access may result in delays, rescheduling fees, or cancellation of service.

Payments and Invoices

Payment terms will be outlined on individual invoices or service agreements.

Payments are due according to the terms stated on the invoice.

Failure to make payment when due may result in:

• Additional collection efforts

• Suspension of future services

• Applicable late payment charges where permitted by law

Customers are responsible for any reasonable costs incurred in collecting overdue amounts.

Cancellation Policy

Customers may cancel or reschedule appointments by providing reasonable notice.

Mile Zero Exteriors reserves the right to charge a cancellation fee for appointments cancelled with insufficient notice or where technicians arrive and are unable to perform the scheduled service due to customer-related issues.

Service Limitations

While we take reasonable care in performing our services, customers acknowledge that exterior cleaning may reveal pre-existing conditions or damage that existed prior to service.

Examples include:

• Loose or peeling paint

• Oxidized siding

• Cracked mortar

• Damaged caulking

• Deteriorated wood

• Existing water intrusion issues

• Loose fixtures or building materials

Mile Zero Exteriors is not responsible for damage resulting from pre-existing conditions, improper installation, normal wear and tear, or structural defects.

Photographs and Marketing

We may take photographs of properties before, during, or after service for quality assurance, documentation, training, or marketing purposes.

We will not publish identifying personal information without consent.

Customers may request in writing that photographs of their property not be used for marketing purposes.

Intellectual Property

All content on this website, including text, logos, graphics, photographs, designs, and other materials, is the property of Mile Zero Exteriors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

We do not control or endorse third-party websites and are not responsible for their content, privacy practices, or availability.

Disclaimer of Warranties

The website and its content are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Mile Zero Exteriors disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted or error-free access to the website.

Limitation of Liability

To the fullest extent permitted by law, Mile Zero Exteriors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use of the website

• Inability to use the website

• Service delays

• Loss of profits

• Loss of data

• Third-party actions

Our total liability for any claim related to services provided shall not exceed the amount paid by the customer for the specific service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Mile Zero Exteriors, its owners, employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms or misuse of the website.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the laws of Canada applicable therein.

Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of British Columbia.

Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Updated Terms will be posted on this page with a revised Effective Date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Contact Information

Mile Zero Exteriors

Dawson Creek, British Columbia, Canada

Email: info@milezeroexteriors.com

Phone: 250-219-8157